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A guide to selecting a local home security installation company

Choosing a good local home security installation company in Congleton, Cheshire and the local area is important when it comes to making such an important and trust based decision. It also means that you will be able to deal face-to-face with your security experts whilst simply knowing they are close by, also helps to establish trust and peace of mind.

Burglars and thieves are becoming more brazen and opportunistic, especially with all the extra technology that homes now carry, so making sure you have the right security system has never been more important. The ever advancing development of technology has changed the way people live their lives, and with this comes opportunities for increased security, protection and deterrents.

There are many types of security installation companies, from professional security businesses, to DIY security fitters and even companies that profess to be experts without true credentials.

We have put together some top tips on what to look for when selecting the right security installation company for your needs:

Security experience

When choosing a local security company, make sure they have the necessary experience to carry out the job. Ask for references, testimonials or to showcase examples of similar security systems previously installed. Technology is constantly changing and utilising a professional security company with the appropriate team, experience and knowhow will help make sure your security system is installed and integrated efficiently and on budget.

Qualified and certified security experts

Make sure you choose a professional and certified security company.  The National Security Inspectorate (NSI) is the recognised leading UK certification body for the security and fire protection industries. If your alarm is installed by a NSI approved company, you will be issued with a Certificate of Compliance which can be presented to the insurer as required.

Value for money

Have a good in depth discussion with your security expert about your requirements, concerns and potential future needs. The security company will likely want to visit the property to see exactly what you require and what is possible so they can quote appropriately. If you are getting more than one quote, make sure the different companies are quoting for the same work so you can evaluate appropriately. Ask for your quote in writing and where possible with a breakdown of the work being carried out. If the cost is too expensive speak to the company and see if there are alternative options.

Insurance company requirements

Your insurance company may require you to have your security system / intruder alarm installed at your property. This will depend on the risk level of your property as well as the insurance company’s policy. When this is the case your insurer may also insist that it is installed and regularly maintained by a NSI NACOSS Gold or Systems Silver approved company.

When applying or renewing your home insurance or in the event of making a claim following a burglary, your insurer may ask for proof that your alarm has been installed in line with their requirements. You may also be entitled to receive an insurance discount if your alarm system meets your insurer’s requirements.

Timescales to complete the security project

Talk to your security company to get an idea of timescales for carrying out the job and let them know if you have a date in mind for completing the project – communication is key and helps avoid any potential misunderstandings. If the company work to a ‘process’ or ‘project plan’ ask them to share it. If it’s a large or complex security installation or you’re working to tight timescales, it’s likely to be more efficient to work with a company that has multiple security electricians on hand to carry out the work quickly and efficiently.


First impressions count and it’s important that you feel comfortable and trust your local security company. Are they polite and professional on the phone, do they get back to you when they say they will, do they turn up on time?. These things may seem obvious but look out for the signs early on as it is a good indication to their professionalism and work ethos.

Understanding the security systems available

There are thousands of security systems available but your security company should be able to advise what the best solution is for your needs, these could include CCTV, intruder alarms, automated gates, access control, security lights and door phone systems.

Don’t be bamboozled by acronyms and technical jargon – if you don’t understand something about the security systems on offer, simply ask, a good professional security expert should be able to explain in layman’s terms and don’t feel pressurised in purchasing especially if you don’t understand what you are buying.

Security support 

Many security systems need to be maintained and serviced. Ask what the options are from your security company, sometimes software updates, testing and support can be done remotely by connecting in externally so you don’t have to be put out. Also ask for support costs, call out fees, what guarantee the systems comes with and what the process is should the system fail, or if the power goes off. A good professional security company will be able to offer total peace of mind by providing support packages tailored to your needs.

Your local home security installation company Cheshire

Synergy AV are smart home specialists and experts in home security installation and support. Our team of experienced and qualified security experts can assess your needs then design and install your security system that is easy and intuitive to use. If you have other smart technology within your home we can integrate these to improve your home automation.

If you are looking for professional home security installation Congleton, Cheshire or within the North West, get in touch.

Some of the home security solutions Synergy AV can help include: